What Guests Say

Guests appreciate the hotel's excellent location with a 10-minute walk to Masjid al-Haram and convenient 24/7 free shuttle service. Many visitors praised the spacious rooms that comfortably fit three single beds, reliable hot water, and helpful staff members like Mohammad Ismael, Rifat, Atheer, and especially Mr. Musa who provided exceptional assistance to wheelchair users. The hotel offers practical amenities including a free washing room, on-site stores, restaurants, and an art shop. However, some guests noted areas for improvement including old carpets and bathrooms, occasional corridor odors, long elevator waits during peak hours, poor WiFi, and limited food variety in the hotel restaurant, leading many to eat outside.