What Guests Say

Guests generally appreciate the hotel's strategic location near Masjid al-Haram, with most noting it's about a 10-15 minute walk to the holy mosque. The breakfast buffet receives positive feedback for variety and taste, though some mention it lacks fruit. Rooms are described as spacious with comfortable beds, though guests note the lobby areas are nicer than the rooms themselves. Service quality varies, with many praising helpful reception and housekeeping staff, while others report issues with towel availability and room service requests. Some negative experiences include intrusive housekeeping despite paid late checkout and maintenance issues like shower leaks and lack of bathroom slippers for wudhu.